brevi chat

live or later

Add chat to your Shopify store.
Turn visitors into customers.

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With Brevi ChatTM You Can:

Turn More Store Visitors Into Customers

Customers prefer chat over any other way to contact you. When you create a better buying experience with chat by answering questions and giving product advice, you’ll actually see higher engagement from shoppers. Visitors who use Chat are 3x more likely to buy and have a 15% higher average cart value.

  • Automated, Targeted Chats boost sales by messaging active and return shoppers with items in their cart.
  • Mobile Alerts and Email Notifications let you know when a store visitor sends a message. Opt to get notified whenever you have a new visitor arrival, too.
  • One-Click Notifications allow you to respond easily to shopper questions.

Learn About Your Customers

Help your visitors at the moment they have questions. You’ll learn directly about shoppers’ needs and build trust.

  • Use the Real-time Visitor List to watch your shoppers live - where they're from, what they're viewing, and what they're buying.
  • Initiate a chat with any visitor to help them shop and close the sale.

Improve Your Customer Experience

Be more responsive by connecting with buyers when they are actively shopping. Today the buyer has all the power. So, when they’re ready to engage with your store, you have to be ready too.

  • Live chat lets shoppers easily reach you during the buying process.
  • Set Flexible Chat Hours to reflect your business and lifestyle. When you are off-duty, you'll collect customer questions and email/phone 24/7.
  • Intelligent Chatbots have your back – if you’re not around or not online, they’ll jump into a conversation for you automatically.

Understand Your Business Better

Conversation with your visitors will give you key insights about your business. You’ll learn which chats influenced visitors to make a purchase and what you need to do to increase future sales.

  • Use your Dashboard to see exactly how chat activity impacts your sales.
  • Review Archived Visitor Conversations to understand your customers better and improve your store.

With Brevi Chat for Shopify, You Get:

Easy Setup

Add chat to your Shopify store in minutes. Powerful features are easy to use right away.

Customized chat widget to reflect your Shopify store

Use your brand's colors and your unique store messaging.

Instant engagement with your shoppers, from any device

Answer questions, give product advice, build trust from anywhere.

Integrated with the Apps You Use:

Brevi Chat is already integrated with other Shopify apps you use to grow your business. For example, with email marketing apps, when one of your shoppers provides their email address in chat and opts in, their email address can be automatically subscribed to your email list.

Click on any of the logos below to learn more about how Brevi adds value to that app:

About Us

Our mission is to offer innovative yet simple ways for independent e-commerce brands to sell better on Shopify. We are dedicated to helping businesses grow their online sales by improving their contact with customers during the purchase process. Brevi Chat includes everything Shopify merchants need to turn visitors into customers.

What We Do

Brevi Chat helps e-commerce businesses sell better through an easy-to-use app backed by intelligent automation and machine learning. We enable Shopify brands to instantly use chat messaging - now the primary way customers want to communicate with businesses. And we work closely with OUR customers to help them understand those interactions and grow their business.

Who We Are

We are led by founder and CEO Randy Parker, an advocate for small businesses for over twenty-five years and founder of the highly acclaimed small business marketing powerhouse Constant Contact. With his foresight and understanding of the conversational commerce movement, Randy's aim is to help e-commerce brands on Shopify grow their businesses through active customer conversation.

Our talented team embodies the entrepreneurial spirit. We have extensive small business expertise, a commitment to technical and product excellence, and dedication to the quality of the user experience. We have been instrumental in the success of small-business-focused companies including Constant Contact,, and Marchex.

Contact Us

You can reach us at:

SMBapps Inc. (makers of Brevi® Chat for Shopify)
Boston, MA