Privacy Policy


This website, accessible at, and including any subdomains thereof (collectively the “Site”) is operated by SMBapps Inc. (“SMBapps”, ‘we”, “us” and/or “our”) and has been created to provide our Site visitors (“you”, “your”) with information about our services and information practices.

This Privacy Policy (this “Policy”) sets forth our policy with respect to information that identifies you or can be used to identify or contact you (“Personal Information”), that is collected from you through the Site or through our service offerings, including Brevi® Chat (collectively, including the Site, the “Service”). This Policy is incorporated into, is part of, and is governed by the SMBapps Terms of Service (the “Terms of Service”).

By accessing the Site, using the service, integrating with our systems, or by otherwise providing us with your personally identifying information, you are accepting the practices and policies described in the Privacy Policy. Our Privacy Policy may change from time to time, and any changes will be posted on this page. To keep up-to-date with our Policy, please check the Privacy Policy page periodically. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account registration with us and we will seek your consent to such changes.

We may also make non-significant changes to this Policy that generally will not significantly affect our use of your Personal Information, for which your opt-in is not required. If any non-significant changes to this Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Service. Your continued use of the Service following the posting of non-significant changes to this Policy constitutes your acceptance of those changes.

What information do we collect?

Personal Information: We collect Personal Information from you when you voluntarily provide such information, such as when you contact us with inquiries and register for access to the Service. For instance, examples of Personal Information we may collect about you include, but are not limited to: name, address, zip code, telephone number, e-mail address, and access credentials for the Service.

Additionally, we may collect the following types of personal information about individuals who visit your store, such as their name, email, phone, address, zip code, IP address, web browser details, time zone, shopping cart contents, pages visited on your site, actions taken on your site, and information about the cookies installed on the particular device.

User Data: When you use the service as well any related software and application, you transmit to SMBapps certain user-specific data (“User Data”), including, but not limited to, your use of the Service, the use of the Service by visitors to your site, and additional information. We may collect information about your Shop, Customers, Orders and other data in accordance with the Shopify Admin APIs.

Cookies: In providing the Service, we may use a technology called “cookies.” Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We may use cookie technology to track or record information about our Service visitors. We require the use of cookie technology so that we can present the correct information to users as they move from screen to screen.

We may use cookies to record current session information, but they are not used to record personal information, or to associate personal information with the use of our Service. If you disable your Web browser's ability to accept cookies you will be able to browse our Site but you will not be able to successfully use our Service.

Data Storage: We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. Although we own the code, databases, and all rights to our application and Services, you retain all rights to your personal information.

How do we use the information we collect?

Personal Information: We will use and store Personal Information for the purpose of delivering the Service (including to establish or renew your Brevi Chat account), and to analyze and enhance the operation of the Service. We may also use Personal Information for the internal operational and administrative purposes of the Service.

If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Information you provide to answer your question or resolve your problem. In addition to the foregoing purposes, we and our affiliates may use your information to: (a) improve the content and functionality of the Service and provide the Service; (b) better understand our users; (c) improve our marketing and promotional efforts and customize the Service content, layout, and Service to better suit your needs; and (d) resolve disputes, troubleshoot problems and enforce the Terms of Service or any other agreement we may have with you.

In addition, SMBapps (and its affiliates) may use your information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us at

User Data: We will use the User Data to provide the Service. We may aggregate User Data across all or a subset of users to create statistical information relating to the use of the Service, as described in “Aggregate Information” below.

Aggregate Information: We will also create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data is derived from Personal Information and User Data but in its aggregated form it does not relate to or identify any particular client or individual or any specific user’s data. This data is used to understand our customer base and to develop, improve and market our Service.

Cookies: We use Cookies to administer the Service and to understand how well our Service is working, to store your user preferences, and to develop statistical information on usage of the Service. This allows us to determine which features users like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness.

Legal Exception: Notwithstanding the above, SMBapps may use Personal Information and User Data to the extent required by law or legal process, or if, in our reasonable discretion, use is necessary to investigate fraud or any threat to the safety of any individual, to protect our legal rights or to protect the rights of third parties.

What information do we disclose to third parties?

The Personal Information or other information we collect, including User Data is not shared or sold to third parties for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

Business Transfers: As we develop our business, we might sell or buy businesses or assets or receive funding. In the event of a corporate sale, merger, reorganization, dissolution, strategic investment by a third party in SMBapps, or similar event, Personal Information may be shared in connection with any of the foregoing and/or as part of the transferred assets. We may provide you with notice of such assignment via the email address provided in your account information. You may not assign this agreement without our written permission.

Related Companies: We may also share your Personal Information with our affiliates for purposes consistent with this Policy.

Agents, Consultants and Related Third Parties: SMBapps, like many businesses, sometimes hires other companies or individuals to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: SMBapps may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, including lawful requests by public authorities, including to meet national security or law enforcement requirements, (b) protect and defend the rights or property of SMBapps, (c) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (d) identify, contact or bring legal action against someone who may be violating the Terms & Conditions or other agreement with us, to detect fraud, or for assistance with a delinquent account.

Access and updating of information

Upon request we may provide site visitors with access to information that we have collected and that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. You can have this information corrected by contacting us at You can elect to opt out at any time.

Owners of accounts with us can also contact us at to change any of their personally-identifiable information (e.g., username, email address, password).

Security: We will take security precautions to protect the security and integrity of your Personal Information and User Data in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.

Links: The Service may contain links to other websites. SMBapps is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our site and review the privacy statements of each Web site they visit that collects information. This Privacy Policy applies solely to personal information collected by SMBapps.

Amendments: SMBapps may modify or amend this policy from time to time. If we make any material changes, as determined by SMBapps, in the way in which Personal Information or User Data is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you at the Service.

Service Visitors from outside the United States: SMBapps and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Service, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.

European Residents: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.


Any questions about this Privacy Policy should be addressed to us by email at: